Case Studies
Chefs in the city
In 2002, Restaurant and Catering Victoria (RCV) embarked on an annual program designed to expose regionally based apprentices to the range of work opportunities available in the industry.
Chefs in the city (74 kb)
East Gippsland TAFE
East Gippsland TAFE is one of Victoria’s smaller TAFE institutions, yet it covers 14% of Victoria; from Yarram in South Gippsland, to Mallacoota in the far east and to Swifts Creek in the high country. Staff travel over 1.5 million kms a year to service the region.
East Gippsland TAFE (78 kb)
Phillip Island Nature Park - Lynette Bergin Tourism Fellowship
During 2005 the Phillip Island Nature Park nominated its Marketing and Promotions Executive, Lindsay Goding for the inaugural Lynette Bergin Tourism Fellowship.
The Fellowship honours an industry stalwart, the late Lynette Bergin and is designed to foster and develop young people or to assist a relatively new tourism business to enhance their understanding of the industry.
Phillip Island Nature Park - Lynette Bergin Tourism Fellowship ( 81 kb)
City of Melbourne
Melbourne Visitor Services requires staff who are able to cope with the high volume, high pressure work of the Melbourne Visitor Centre, Melbourne Visitor Booth in Bourke Street Mall, the City Ambassadors and other tourism services.
City of Melbourne (152 bb)
Campaspe Country House
In order to overcome the perception of hospitality industry jobs as part time, ‘pocket-money’ jobs, the decision was made to offer mainly full time positions at Campaspe Country House. All staff clearly understand what is expected of them, what they will be measured on and what training will be provided in order to meet the high standards.
Campaspe Country House (141 kb)
Louise Conley
“ You were constantly learning and I would go back to the office after a days program and feel a little more empowered because it gave me tools to cope better and to get through things."
Louise Conley (141 kb)
Misti Dullard
The Melbourne Tourism Leadership Program in 2009, provided the Marketing Manager for Queen Victoria Market with a surprising depth of personal and workplace knowledge, not to mention some deep friendships she forged along the way.
Misti Dullard (141 kb)